Terms & Conditions

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Our Commitment to Transparency and Ethical Business Practices

Prabhune Diamonds & Stones is committed to maintaining the highest standards of integrity, trust, and probity in all our dealings. These Terms and Conditions outline the rules and regulations for the use of our website and services.

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1 About Us

This website is owned and operated by Prabhune Diamonds & Stones. We specialize in diamonds, natural gemstones, jewellery, and related consultation services through an enquiry-based business model.

Purpose of This Website:

  • To provide product information and details
  • To receive and process enquiries from potential customers
  • To facilitate communication between us and our clients
  • To share knowledge about gemstones and their properties

2 Acceptance of Terms

Using this website indicates that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into agreements
  • You accept these Terms and Conditions in their entirety
  • You agree to use the website for lawful purposes only

3 Definitions

"We / Us / Our"

Refers to Prabhune Diamonds & Stones, its proprietors, and authorized representatives.

"Website"

Refers to our official website and all its pages, content, and functionality.

"User / You"

Refers to any individual or entity accessing or using this website.

"Products"

Includes diamonds, gemstones, jewellery, Rudraksha, and related items offered.

4 Website Use Rules

Prohibited Activities:

  • False Information: Submitting false or misleading enquiries
  • Copyright Violation: Copying website content, images, or designs without permission
  • Malicious Activity: Attempting to hack, damage, or misuse the website
  • Illegal Use: Using the website for unlawful or unethical purposes
  • Spam: Sending unsolicited commercial communications

We reserve the right to terminate or suspend access to our website immediately, without prior notice, for any violations of these Terms and Conditions.

5 Product Information (Diamonds & Stones)

Important Notes:

  • Products displayed on the website are for reference purposes only
  • Natural variations may occur in color, clarity, size, and cut
  • Photographs may differ slightly from actual products due to lighting and display settings
  • All products are subject to availability (stock basis)
  • We do not guarantee exact matches to displayed items

6 Enquiry & Order Policy

Our Process:

  1. Enquiry Submission: Through WhatsApp, phone call, or contact form
  2. Initial Discussion: Understanding your requirements
  3. Quotation: Providing detailed pricing and specifications
  4. Confirmation: Only after direct communication and mutual agreement
  5. Order Processing: Begins after confirmation and necessary formalities

Note: We reserve the right to accept or decline any enquiry at our discretion. Order confirmation is subject to product availability and mutual agreement on terms.

7 Pricing & Quotations

Pricing Policy:

  • Prices shown on the website are indicative and subject to change
  • Diamond and gemstone prices fluctuate based on market conditions
  • Final prices are confirmed only after personal consultation
  • Quotations are valid for 7 days from the date of issue, unless otherwise specified
  • All prices are in Indian Rupees (₹) unless stated otherwise

8 Certification & Authenticity

Our Assurance:

  • We deal in natural, authentic gemstones only
  • Diamonds may be offered with or without certification, as specified
  • Certification details are provided during the enquiry process
  • Customers are encouraged to verify all details before purchase
  • We provide complete transparency about product origins and characteristics

Disclaimer: While we take utmost care in product selection and verification, customers should conduct their own due diligence or seek independent verification if desired.

9 Intellectual Property Rights

All content on this website, including but not limited to:

Images & Photographs
Product Descriptions
Design & Layout
Logo & Branding
Website Code
Written Content

10 Limitation of Liability

Our Liability is Limited to:

To the maximum extent permitted by law, Prabhune Diamonds & Stones shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Damages resulting from delays or misunderstandings
  • Market fluctuations affecting product values
  • Technical issues beyond our control

The website and services are provided "as-is" without warranties of any kind, either express or implied.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party sites is at your own risk.

12 Termination of Access

We may terminate or suspend access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.

Reasons for Termination:

  • Violation of these Terms and Conditions
  • Suspicious or fraudulent activity
  • Abusive or harassing behavior
  • Attempts to compromise website security
  • Any other unlawful activities

13 Governing Law

Jurisdiction:

These Terms and Conditions shall be governed and construed in accordance with the laws of India.

Dispute Resolution:

Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

14 Changes to Terms

Updates and Modifications:

We reserve the right to modify or replace these Terms and Conditions at any time. We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.

Continued Use:

By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the website.

15 Contact Information

Prabhune Diamonds & Stones

Store Address:

Morya Mandir Marg, Gandhi Peth Chowk,
Chinchwadgaon, Pune – 411033
Maharashtra, India

Consultations:

Shreenivas Prabhune
+91 9822850279 / +91 9822196577

Products Enquiry:

+91 9561966679

Business Hours:

Tuesday – Sunday
10 AM – 2 PM & 4 PM – 8 PM
Weekly Off: Monday

Acceptance Confirmation

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

For Prabhune Diamonds & Stones

Integrity, Trust & Probity Since 1998