Return & Refund Policy

Key Policy Points

Return Window: 7–14 days from delivery dateIMPORTANT
Condition: Items must be unused, in original packaging with all tags attached
Non-Returnable: Personalized items, perishable goods, and intimate apparel
Refund Processing: 5–7 business days after we receive and inspect your return
Shipping Costs: Original shipping is non-refundable unless the return is due to our error
Exchanges: Defective/damaged items will be replaced at no additional cost

Our customer service team is here to assist you with any questions about returns.

prabhunediamonds@gmail.com

Phone

+91 9822850279

Hours

Mon-Fri, 9AM-6PM EST